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(815) 318-5666

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General FAQs
General FAQs
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Frequently Asked Questions

Below are some of the typical questions that patients, caregivers, and others often ask when preparing for surgeries & procedures, as well as post-surgical concerns. Have a question that isn’t listed below? Give us a call at (815) 318-5666 today and let us know how we can help.

Billing & Insurance Questions

Yes, an estimate can be provided at patient request. An estimate can only be provided AFTER the surgery is scheduled. Estimate delivery is available via phone call, text message, in person, or email. The estimate provided is based on the information given at the time of the estimate, and is subject to change. 
For your convenience, the Surgical Center accepts cash (US dollars), local personal checks, electronic checks, cashier checks, Visa, MasterCard, American Express, and Discover.

We have payment plans available for patients who will owe at least $100. Payment plans are set up to divide by no more than 9 months. Your payments will be automatically withdrawn from your provided account on either the 1st or 15th of the month (patient choice).

No, we do not charge any interest or finance charges on payment plans.
Deerpath Ambulatory Surgery Center accepts Medicare and most commercial insurance plans. Self-pay patients are also welcome. Please call our billing office at (815) 318-5674 if you have any questions.
Yes. Benefits for Medicare patients include a yearly deductible and a 20% copayment.  If you carry secondary insurance and Medicare does not automatically forward the claim to your secondary carrier, we will gladly file the claim on your behalf.
Our staff will verify your insurance coverage for the facility fees only. If your insurance policy does not provide 100% coverage of the planned surgery/procedure, please be prepared to make a payment on the day of your surgery/procedure for the co-pay and deductible for the facility fee. Our insurance verifier will reach out to you with this information prior to your surgery/procedure.

We strongly encourage you to personally contact your insurance company about your upcoming surgery/procedure. It is mandatory that YOU, as the insurance subscriber, confirm your policy information and confirm that all prior authorization information necessary to your specific policy is completed before your surgery. All policies do not require a prior authorization.

All copayments MUST be paid at the time of service, no exceptions. A copayment, or copay, is a capped contribution paid by the patient each time a medical service is rendered. It must be paid before any policy benefit is payable by an insurance company. 

Your deductible is due at the time of service. Your deductible is the amount you have to pay out-of-pocket for services before your insurance company will begin to pay. 

Coinsurance is a co-sharing agreement between you and your insurance company which provides that your insurance will cover a set percentage of the covered costs after the deductible has been paid. The remaining percentage is patients’ part of co-sharing. Arrangements for these payments will be made with a billing specialist prior to your procedure.

Confused? Check out this video or this video to learn more.

Co-pays are due upon arrival or your case will be cancelled. Our billing office will reach out before surgery to inform you of any co-pay or pre-arranged payment.
You will receive a minimum of three separate bills.

The success of your procedure depends on a team effort by many dedicated professionals, including those in our Center. Because government and insurance rules do not permit us to bill or collect money for these agencies, each member of the team must send you a separate bill and collect from you separately.

The types of bills you may receive are listed below:

  • Surgery Center Bill: You will get a bill from DASC for what is known as the facility fee. This fee is for the staff and equipment we provide for your safe and successful procedure here.
  • Physicians Bill: Since your physician is not an employee of the center, they will bill you separately for their services. This will come from the physician’s You must address all questions and send all payments to your physician’s office.
  • Anesthesia Bills: The anesthesia group that provided your anesthesia will bill you separately. If you have questions regarding this bill, please contact their office at the number listed on your bill.
  • Other Bills: Depending on many factors related to your surgery you may additionally receive a Pathology or Laboratory bill. You will receive a separate bill and should address all questions and payment to that specific provider.
Yes, if your procedure is due to a work-related injury, the Surgical Center will receive the detailed information on your worker’s compensation insurance from your physician’s office. You will also be required to provide your personal health insurance information.

If for any reason the worker’s compensation claim is denied, the Surgical Center will bill your personal health insurance plan for coverage of the claim. If your personal insurance does not cover the claim, you will receive a bill from the Surgical Center that is due upon receipt.

You can! Just visit our convenient Payment Portal and enter your Account Number & Statement Id to complete your payments online.
Yes, if your account becomes delinquent it will be turned over to a collection agency. A delinquent account is an account that has had no payments after mailing three (3) billing statements, sporadic payments, or nonpayment of a check returned for insufficient funds. After mailing 3 billing statements, a payment plan will need to be set up for any remaining balance to avoid collections (even if payment(s) have been made).

Once your account has been turned over to the collection agency, you will not be allowed to make payments directly to us. You will need to reach out to Midstate Collection Solutions and settle your debt. Midstate Collection Solutions can be reached at 217-351-1888.

Before & The Day Of Your Procedure

When your surgery is scheduled, you will receive a text message and/or an email with a pre-surgical questionnaire. Please fill this out as soon as possible to avoid any delays in your procedure, and please remember to add any medications you are taking.

The pre-surgical questionnaire is mandatory. If this is not completed, we will NOT be able to perform your surgery.

If you have problems with the questionnaire, please call Pre-Admissions Testing at (815) 318-5675.

You’ll need to contact your scheduling surgeon’s office directly to cancel your surgery, who will then notify Deerpath of the cancelation.
Your arrival time is set the day before surgery. You will receive a phone call the day before (or Friday if it is a Monday case) with your arrival time. Please note that arrival times are based off several factors and we are not able to guarantee a certain time.
There is a questionnaire you will need to complete within 72 hours of your procedure. You will receive a text message and/or email from SIS Complete with a link to complete the mandatory pre-operative questionnaire and facility specific instructions. Please complete this as soon as possible and within 72 hours of your procedure. You may call the center should you have any problems. Your procedure risks cancellation if not completed 72 hours prior to surgery date.
All patients are required to sign a consent form authorizing the doctor to perform the procedure. Patients under 18 years of age, or those unable to sign for themselves must have a parent, guardian, power of attorney, or other arrangements made to sign the Consent.

Yes. You will not be allowed to drive after surgery. Please arrange for an adult to drive you home and for someone to be with you when you arrive

Please bring Photo ID, insurance card, and any co-pay or pre-arranged payment. Please leave all jewelry and valuables at home. DO bring any inhalers that you use, even if not used daily.
DO NOT eat or drink anything after midnight on the night before your procedure except a small sip of water with your morning medications as directed. DO NOT take your morning insulin or oral diabetic medications unless otherwise instructed. You will be instructed on what medications you can take the morning of surgery when you get your arrival time.
Wear comfortable, loose-fitting clothing that is easy to take off and put on. DO NOT wear your contact lenses, rather wear/bring only your glasses.
Please contact Dr. Rotnicki’s office at 815-942-1550 for any issues with the prep.

Pre-Operative Bathing Instructions & Info

You may be instructed to perform pre-operative Chlorhexidine [CHG] showering or bathing. This is done to decrease the number of potentially harmful germs on the skin, which decreases the risk of getting a postoperative infection.

Questions about pre-operative bathing? Contact Pre-admission testing (815) 318-5675.

Click here for full instructions on CHG showering or bathing.

Chlorhexidine [CHG] showering or bathing should be used the night before surgery AND the morning of surgery.

Questions about pre-operative bathing? Contact Pre-admission testing (815) 318-5675

Click here for full instructions on CHG showering or bathing.

These are the supplies you’ll need to gather for an effective Chlorhexidine (CHG) shower/bathing:

  • Antiseptic solution – the 4 ounce 4% chlorhexidine gluconate (CHG) solution, DYNA-HEX, provided to you. Shower using half of the bottle the night before surgery and half of the bottle the morning of surgery.
  • Clean wash cloths (2-3)
  • Clean towels and clean sheets
  • Clean (freshly washed) clothing to put on after showering/bathing

Questions about pre-operative bathing? Contact Pre-admission testing (815) 318-5675

Click here for full instructions on CHG showering or bathing.

Chlorhexidine (CHG) is most effective when used in the shower.

IMPORTANT NOTE -Do not shave any parts of your body.

  1. With each shower, wash and rinse your hair first using your normal shampoo. Make sure you completely rinse the shampoo from your hair and body.
  2. Apply the antiseptic solution (CHG) to a wet clean washcloth.
  3. Turn the water off in the shower or move away from the water spray to avoid rinsing the soap solution off, then lather your entire body, except your face. DO NOT USE CHG ON YOUR FACE.
  4. Pay particular attention to skin folds under the breast and armpit area. Avoid scrubbing any area too hard – ­you don’t want to irritate or break the skin
  5. Once you’ve completed the entire lather-down of your body, concentrate for 3 minutes gently washing and lathering your surgical site area.
  6. Once you have completed the scrub, turn the water on and rinse the CHG solution off your body completely. CHG can be drying and irritating to the skin if left to dry.
  7. Do not wash with regular soap after you have used the CHG solution.
  8. Pat yourself dry with a clean, freshly washed towel. DO NOT apply any powders, deodorants, or lotions.
  9. Dress with freshly washed clothes.

Questions about pre-operative bathing? Contact Pre-admission testing (815) 318-5675

Click here for full instructions on CHG showering or bathing.

Chlorhexidine (CHG) is most effective when used in the shower, but if you do not have a shower, or if unable to shower normally, please follow the below instructions:

IMPORTANT NOTE – If you are not showering, do not attempt to use the CHG solution while in the bath water, as the bath water will wash off the CHG soap too quickly and the CHG will NOT be effective.

  1. Instead, use the CHG solution when you wash in place of your regular soap, outside of the bathtub by placing a basin or in the sink.
  2. Wash your entire body (except your face), concentrating on crevices or skin folds.
  3. Rinse off the CHG soap solution with warm tap water (placed in a basin or in the sink).

Questions about pre-operative bathing? Contact Pre-admission testing (815) 318-5675.

Click here for full instructions on CHG showering or bathing.

Instructions Upon Arrival For Your Procedure

Please check in with the receptionist upon arrival. They will make a copy of your insurance cards, photo ID, collect any co-payment or pre-arranged payment and have you sign the necessary documents.

A nurse will talk with you regarding your surgery, record your vital signs, allergies, medications, and other medical information.

An I.V. will be started so that we may give you intravenous medication. This medication will help to relax and make you comfortable during your surgery.

If you have dentures, your anesthesia provider will discuss their removal.

Your family/driver may wait in our waiting room during your entire stay at the Center. They will receive messages through out the procedure via text. If they decide to leave the premises a working cell phone number must be given to the staff.

Instructions For After Your Procedure

You will rest in our Recovery Room until the anesthesia provider clears you for discharge. Staff will monitor your pain and fluid intake.
The physician will either call by phone or speak to your family/ride in the waiting room to discuss the results. You will receive further results at your follow up visit.
You will be given written discharge instructions before discharge. We will call you the next business day to check on you and answer any questions regarding the discharge instructions.

Please direct any further questions to your provider’s office.

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